The impact of AI-supported marketing capabilities and analytics on SMEs' customer agility and marketing performance
Fatma Demirağ
This research examines the impact of marketing analytics and artificial intelligence applications on customer agility and marketing performance in businesses that adopt e-commerce. In this quantitative study, data were collected through a questionnaire. Data collected from 227 managers online were analyzed using the Sm...
- International Journal of Social Sciences and...
- DOI: 10.24289/ijsser.1601570